[JKPRS] Jk Samadhan (grievance cell app) Portal Registration, login : samadhan.jk.gov.in 2025

[JKPRS] Jk Samadhan (grievance cell app) Portal Registration, login : samadhan.jk.gov.in 2025

Jk samadhan (grievance cell app) portal

The JK SAMADHAN Portal was introduced by the Lieutenant Governor Manoj Sinha of Jammu and Kashmir on On July 23, 2024. Users can expect a single portal for grievance redressal and monitoring system on the JK Samadhan Portal. It provides open, inclusive, responsible, accessible, and responsive governance. This project seeks to empower the residents and improve quality of their life.

The JK Portal can be accessed by registering on the portal. An effective redressal procedure guarantees prompt resolution. The procedure to register and login has been mentioned in the article below. It helps users to file concerns and support better regional government.

JK SAMADHAN Portal: Overview

Feature	Details
Portal Name	JK SAMADHAN Portal
Launch Date	July 23, 2024
Introduced By	Lieutenant Governor Manoj Sinha of Jammu and Kashmir
Purpose	Unified grievance redressal and monitoring system
Objectives	Open, inclusive, and responsible governance Empower residents Improve quality of life
Functionality	Users can register and log grievances Effective redressal procedure for prompt resolution
Target Audience	Residents of Jammu and Kashmir
Registration Process	Users can register, log in, and file concerns to support regional government improvement
Official Website	samadhan.jk.gov.in

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All About The JK SAMADHAN Portal

Objectives of the Portal :

• Enhance governance using advanced monitoring and analytics tools.
• Eliminate anonymous complaints to improve transparency.
• Build trust between citizens and the administration.

Benefits :

• Ease of Complaint Lodging: Provides a user-friendly interface for citizens.
• Timely Redressal: Ensures grievances are resolved within a fixed time frame.
• Accountability: Facilitates easy tracking of nodal officers’ responsibility.
• GIS-Based Monitoring: Uses heatmaps to identify and address systemic issues in specific areas.
• Automated Workflow: Directs grievances to the concerned department for efficient handling.

Significance of JK SAMADHAN :

• Unified Grievance Redressal & Monitoring System empowering the citizens of Jammu and Kashmir.
• Supports transparency, accountability, and a corruption-free governance model.
• Launched under the guidance of Prime Minister Narendra Modi, emphasizing people-centric and inclusive administration.

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JK SAMADHAN Portal : Uses and Services

How to Lodge a Grievance in Jammu and Kashmir ?

1. Through JK Samadhan Portal

• Visit the official website: samadhan.jk.gov.in.
• Follow the step-by-step process given below to register and lodge grievances.

2. Through JK Samadhan Mobile App

• Download the JK Samadhan App from Google Play Store (for Android) or Apple App Store (for iOS).
• Features of the app:
  • Multilingual interface supporting English, Hindi, and Urdu.
  • Allows users to write and submit complaints directly.

3. By Post

• Citizens can send grievances by post if internet access is unavailable or as an alternative method.
• Key points for grievance submission by post:
  • No specific format is required.
  • Include Name, Complete Address, and Contact Number of the applicant.
  • Write the grievance on plain paper and address it to the Department of Public Grievances.

4. Through Toll-Free Number

• Lodge grievances by calling the toll-free number 1905.
• A call centre representative will assist with the grievance submission process.

JK Samadhan Portal Registration & Login Process :

Steps for Registration

1. Visit the official website: samadhan.jk.gov.in/login.
2. On the homepage, click the “Registration” tab to open the registration form.
3. Fill in details such as:
   • Gender, State, Name, Date of Birth, Address, Pincode, and Mobile Number.
4. Click on “Send OTP” to receive a One-Time Password on the registered mobile number.
5. Enter the OTP, complete the CAPTCHA, and click “Register” to create an account.

Steps for Login and Filing a Grievance

1. Enter your username, password, and CAPTCHA, then click “Login”.
2. Select the relevant grievance category and submit the details to file your grievance.
3. Track the grievance status in the user dashboard.
4. If dissatisfied with the resolution, appeal to a higher authority via the portal.

How to Download the JK Samadhan Portal Mobile App ?

Step-by-Step Guide to Download the App:

1. Visit the Official Website: Go to samadhan.jk.gov.in.
2. Locate the Mobile App Section: On the homepage, look for a “Download Mobile App” button or link, usually found in the footer, sidebar, or main menu.
3. Click on the App Download Link: Click the provided link or button to be redirected to the app’s download page.
4. Select Your Platform:
   • For Android: You may be redirected to the Google Play Store.
   • For iOS: You may be redirected to the Apple App Store.
5. Download the App: Click “Install” or “Get” to download the app onto your device.
6. Install the App: Once downloaded, the app will install automatically.
7. Log in or Register: Open the app, and log in with your credentials if you already have an account. New users can register directly within the app.

CLICK HERE   to login into the JK Samadhan Portal.

Steps for JK Samadhan Portal Registration (2025) :

To access the JK Samadhan Portal and lodge grievances, citizens must complete the registration process. Here is a step-by-step guide:

1. Visit the Official Portal

• Open your browser and navigate to samadhan.jk.gov.in.

2. Open the Registration Page

• On the homepage, click the “Registration” tab to open the registration form.

3. Fill in the Registration Form

• Provide the following details:
  • Gender
  • State
  • Full Name
  • Date of Birth
  • Complete Address
  • Pincode
  • Mobile Number

4. Verify Mobile Number

• Click the “Send OTP” button.
• Enter the One-Time Password (OTP) received on your registered mobile number to validate it.

5. Complete Registration

• Solve the CAPTCHA and click “Register”.
• Your account will now be created, and you can log in using your username and password.

OFFICIAL WEBSITE << samadhan.jk.gov.in >> JK SAMADHAN Portal 2025

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