[ssepd, cctns] citizenportal-op.gov.in Citizen Portal Odisha : Birth and Death Certificate, Character, Police Verification, Helpline Number.
citizenportal-op.gov.in Citizen Portal Odisha
The Citizen Portal of Odisha Police, which was launched with considerable enthusiasm four years ago to enable people to lodge complaints online, has reportedly seen minimal traffic, as indicated by recent data obtained through a Right to Information (RTI) request. According to the RTI response, applicants have shown a preference for physically visiting police stations to avail services such as filing complaints, obtaining copies of First Information Reports (FIRs), and seeking permissions for events or protests.
In October 2015, Chief Minister Naveen Patnaik officially inaugurated the Citizen Portal as part of the Crime and Criminal Tracking Network & Systems (CCTNS) project. The State Crime Records Bureau (SCRB), which serves as Odisha Police’s nodal agency for CCTNS implementation, is tasked with overseeing the management of the Citizen Portal.
Citizen Portal of Odisha Police :
| Introduction | The Citizen Portal of Odisha Police |
| Launch and Purpose | Launched in October 2015 under the CCTNS project by Chief Minister Naveen Patnaik |
| Aimed to facilitate online complaint registration and other police services | |
| Traffic Insights | Recent RTI data reveals minimal online traffic on the portal |
| Applicants prefer visiting police stations for services like filing complaints and obtaining FIR copies | |
| Responsibility | Managed by the State Crime Records Bureau (SCRB), Odisha Police’s CCTNS nodal agency |
| SCRB oversees the operation and management of the Citizen Portal | |
| OFFICIAL WEBSITE | citizenportal-op.gov.in |
Objectives of Crime and Criminal Tracking Network & Systems (CCTNS) :
- Implement Crime and Criminal Tracking Network & Systems (CCTNS) to create an integrated policing system nationwide.
- Enhance policing efficiency and effectiveness through e-Governance principles.
- Automate Police station operations to make them more citizen-friendly and transparent.
- Utilize ICT for delivering citizen-centric services more effectively.
- Equip investigating officers with tools and technology to aid crime investigation and criminal detection.
- Improve Police operations in areas like Law and Order and Traffic Management.
- Foster information sharing among Police Stations, Districts, State / UT Headquarters, and other Police Agencies.
- Aid senior Police Officers in better managing the Police Force.
- Monitor case progress, including tracking cases in courts.
- Reduce manual and redundant record-keeping practices.
Citizen Portal Odisha Services :
| Topic | Description |
|---|---|
| Community Policing | Community engagement in law enforcement initiatives. |
| Right to Public Services | Access to public services as per legal entitlements. |
| Grievances & Redresses | Mechanisms for addressing complaints and seeking solutions. |
| Senior Citizen | Services and support for elderly citizens. |
| Safety Tips | Guidelines and recommendations for public safety. |
| Arms Licence | Authorisation for firearm possession and use. |
| Permission for Procession | Approval process for public events and marches. |
| Passport Verification | Confirmation of identity for passport issuance. |
| Rehabilitation Assistance Scheme | Support initiatives for the rehabilitation of individuals. |
| Citizen Portal | Online platform for citizen interaction with government services. |
| Arrested Persons Information | Access to information regarding individuals in custody. |
Character Certificate Under Citizen Portal Odisha :
- Odisha Police offers the Citizen Services for requesting a Character Certificate under the CCTNS Project.
- Citizens can apply for the Character Certificate service individually.
- To avail the service, new users must register on the Portal, which is a one-time activity.
- Upon logging into the system, it’s essential to update the profile and upload necessary documents like a photo, Identity Proof, and Address Proof for all services and future references.
- When filling out the request form, ensure to complete all mandatory fields (*) including personal details, address, contact number, and purpose of applying for the services accurately.
- Verify the request details before submission as requests cannot edited once submitted.
- After submission, the system will alert you via SMS and email, providing a Service Request No. It’s advisable to obtain a system-generated print copy for future reference.
- New users can register on the Citizen Portal by clicking the registration link.
- Existing users can log in to the Citizen Portal by clicking the login link.
Information Regarding Arrested Persons on the Citizen Portal of Odisha :
- Visit the Citizen Portal : Open your web browser and go to the official Citizen Portal of Odisha using the URL: citizenportal-op.gov.in.
- Login to the Portal : If you are already registered, log in using your username and password. If you are a new user, you will need to register first.
- Navigate to Arrested Persons Information : Once logged in, look for a section or tab related to “Arrested Persons Information”, “Police Services”, or similar. This section is where you can apply for information regarding persons who have been arrested.
- Fill out the Application Form : Click on the option to request information about arrested persons. You will directed to a form that typically requires the following details:
- Your personal information (name, address, contact details).
- Details of the arrested person (if known), such as name, approximate date of arrest, location of arrest, etc.
- Reason or purpose for requesting the information.
- Submit the Application : Fill in all the required fields in the application form. Ensure the information provided is accurate and complete.
- Upload Supporting Documents : Depending on the portal’s requirements, you may need to upload supporting documents, such as identification proof or any other relevant information.
- Review and Submit : Before submitting, review the information filled in the form for accuracy. Once submitted, you may not able to edit the application, so double-check all details.
Application for Employee Verification :
- Odisha Police provides Employee Verification as part of its citizen services under the CCTNS Project.
- Employers can apply for this service on behalf of their employees.
- To access the service, citizens need to log in to the Portal. New users must complete a one-time registration on the Portal.
- Upon logging in, it is essential to immediately update the profile and upload necessary documents such as a photo, Identity Proof, and Address Proof for all services and future references.
- When filling out the request form, ensure to complete all mandatory fields (*) including personal details, address, contact number, and the purpose of the service application accurately.
- Verify the request details thoroughly before submission as requests cannot edited once submitted.
- After submission, the system will notify you via SMS and email, providing a Service Request No. It’s recommended to obtain a system-generated print copy of the request for future reference.
- New users can register on the Citizen Portal by clicking the registration link.
- Existing users can log in to the Citizen Portal by clicking the login link.
To apply for an e-FIR (First Information Report) on the Citizen Portal of Odisha :
- Visit the Citizen Portal : Go to the official website of the Citizen Portal of Odisha using your web browser.
- Login to the Portal : If you are already registered, login using your credentials (username and password). If you are a new user, you will need to register first.
- Navigate to e-FIR Section : Once logged in, navigate to the section or tab related to lodging an e-FIR. This may under a menu like “Police Services”, “Lodge Complaint”, or similar.
- Fill out the e-FIR Form : Click on the option to file a new e-FIR. You will presented with a form to fill out. Provide all required details accurately. This typically includes:
- Personal information (name, address, contact details).
- Incident details (date, time, location, nature of the incident).
- Description of the incident and any relevant information.
- Upload Supporting Documents : You may need to upload any supporting documents related to the incident, such as photographs, identity proof, etc.
- Review and Submit : Before submitting, review all the information filled in the form to ensure accuracy. Once submitted, usually, the e-FIR cannot edited, so ensure all details are correct.
- Receive Confirmation : After submission, you will receive a confirmation message on the portal indicating that your e-FIR has been successfully lodged. Note down the FIR number for future reference.
OFFICIAL WEBSITE >> Citizen Portal of Odisha Police >> citizenportal-op.gov.in
- citizenportal-op.gov.in Citizen Portal Odisha
- Objectives of Crime and Criminal Tracking Network & Systems (CCTNS) :
- Citizen Portal Odisha Services :
- Character Certificate Under Citizen Portal Odisha :
- Information Regarding Arrested Persons on the Citizen Portal of Odisha :
- Application for Employee Verification :
- To apply for an e-FIR (First Information Report) on the Citizen Portal of Odisha :
- OFFICIAL WEBSITE >> Citizen Portal of Odisha Police >> citizenportal-op.gov.in
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